Last Updated: June 2026

At Véline Avielle ("we", "our", "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, place an order, contact us, or otherwise interact with our services.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

Updates to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our business operations, legal obligations, or technology. Any updates will be posted on this page along with the revised effective date. We encourage you to review this policy periodically.

Information We Collect

Information You Provide Directly

When interacting with our website, you may voluntarily provide information such as:

• Full name

• Billing and shipping address

• Email address

• Phone number

• Payment and transaction details

• Account login credentials

• Customer service inquiries and communications

Providing certain information may be necessary to complete purchases, create accounts, or access specific features of our website.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical and usage information, including:

• IP address

• Browser type and version

• Device information

• Operating system

• Website activity and browsing behavior

• Referral sources

• Session and interaction data

This information helps us improve website functionality, security, and user experience.

Information Received from Third Parties

We may receive information from trusted service providers that help us operate our business, including:

• Shopify and ecommerce infrastructure providers

• Payment processors

• Shipping and fulfillment partners

• Marketing and advertising platforms

• Analytics providers

Any information obtained from third parties is handled in accordance with this Privacy Policy.

How We Use Your Information

We use personal information to:

Process Orders

• Confirm and fulfill purchases

• Process payments

• Arrange shipping and delivery

• Handle returns, exchanges, and refunds

• Provide order updates

Improve Our Services

• Analyze website performance

• Enhance user experience

• Develop new products and features

• Maintain account functionality

Marketing and Communications

With your consent where required, we may send:

• Promotional emails

• Product updates

• Special offers

• Marketing communications

You may unsubscribe from marketing emails at any time.

Security and Fraud Prevention

We use information to:

• Detect suspicious activity

• Prevent fraud and unauthorized transactions

• Protect customer accounts

• Maintain website security

Customer Support

We may use your information to respond to questions, requests, feedback, or support inquiries.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, remember preferences, analyze traffic, and support marketing efforts.

Cookies may help us:

• Maintain website performance

• Remember user preferences

• Measure marketing effectiveness

• Understand customer behavior

Most web browsers allow you to control or disable cookies through browser settings. Please note that disabling cookies may affect website functionality.

For more information regarding Shopify-related cookies, please visit Shopify's cookie policy.

Sharing of Personal Information

We do not sell personal information in the traditional sense. However, we may share information with trusted third parties when necessary to operate our business, including:

• Payment processors

• Shipping and logistics providers

• Ecommerce platform providers

• Marketing and advertising partners

• Analytics providers

• Customer support tools

We may also disclose information when required by law or when necessary to protect our rights, customers, or business operations.

Advertising and Analytics

We may work with advertising and analytics partners to better understand website performance and deliver relevant advertisements.

These partners may use cookies, pixels, and similar technologies to collect information about interactions with our website and advertisements.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of external websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our products and services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove the information promptly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

While we take security seriously, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders

• Provide services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Retention periods may vary depending on the type of information and applicable legal requirements.

Your Privacy Rights

Depending on your location, you may have rights that include:

• Accessing your personal information

• Correcting inaccurate information

• Requesting deletion of personal information

• Restricting or objecting to processing

• Requesting data portability

• Withdrawing consent where applicable

• Managing marketing preferences

To exercise any privacy rights, please contact us using the details below.

International Data Transfers

Because we operate online, your information may be processed or stored in countries outside your place of residence.

Where required by law, we implement appropriate safeguards to ensure personal information remains protected during international transfers.

Complaints

If you have concerns regarding our privacy practices, we encourage you to contact us first so we can address the issue.

Depending on your jurisdiction, you may also have the right to file a complaint with your local data protection authority.

Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Véline Avielle
Email: info@velineavielle.com