Shipping Policy
Last Updated: June 2026
Shipping Destinations
Véline Avielle currently ships exclusively to addresses within the United States.
Order Processing
Orders are typically processed within 1–3 business days after payment has been received and verified.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Please note that processing times may be slightly extended during holidays, promotions, or periods of high order volume.
Shipping Times
Delivery times vary depending on your location and the shipping carrier.
While we do our best to ensure timely delivery, all shipping timeframes provided are estimates and cannot be guaranteed.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email, allowing you to follow your shipment every step of the way.
If you do not receive tracking information within a few business days after placing your order, please contact our support team.
Lost Packages
Véline Avielle is responsible for packages that are confirmed lost while in transit.
If your order has not arrived within the expected delivery timeframe, please contact us and we will work with the shipping carrier to investigate the shipment.
Please note that once a package has been marked as delivered by the carrier, Véline Avielle is not responsible for packages that are lost, stolen, misplaced, or delivered to an unsecured location after delivery.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Véline Avielle is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping information submitted during the ordering process.
Delivery Delays
Although we strive to deliver every order as quickly as possible, Véline Avielle cannot be held responsible for delays caused by shipping carriers, severe weather conditions, natural disasters, holidays, or other circumstances beyond our control.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Véline Avielle
Email: info@velineavielle.com